We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has a very good mobile app."
"It has created executable requirements and speeds up the SDLC process greatly."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"The setup is easy."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"It is easy to take a requirement, put it in the code, and deploy it."
"IBM BPM is easy to deploy."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"The case management and its integration with process design are good features."
"The designer feature, compared to other solutions is easy to use."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"Its most valuable features are usability and integration with other IBM products."
"If that had more DevOps capabilities, it would be an excellent product."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"There could be a scope of enhancement for capturing the variety of use cases."
"It is also not easy to learn. Training tutorials could be improved."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"Where it can be improved is Integration. I think that the direction that IBM is taking now, to have something that is much more integrated, that can be seen as one single solution, is clearly the right way."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"The integration could be improved."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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