We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is helpful."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"It reduces development time in half making us more efficient."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"The technical support is excellent."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"It is easy to take a requirement, put it in the code, and deploy it."
"It is a very powerful solution."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"Automation is the most valuable feature of IBM BPM."
"Something I would like to see improved is an SQL database connection."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"Appian could include other applications that we could reuse for other customers, CRM for example."
"It would be nice if you could create your own customized apps when the business needed them."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"There is no UI customization possible."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"It is not user-friendly."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"Process versioning was tricky, not straightforward."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"It can definitely be improved in terms of performance and stability."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"When you have to integrate files for enterprise applications."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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