We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The low code functionality and being able to get applications faster to customers or to the market are valuable."
"Appian also has very flexible local integration."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"The setup is easy."
"Technical support has been amazing overall."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"The initial setup was seamless. We didn't run into any hardships at all."
"It is a very powerful solution."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"It has reduced a lot of manual errors and processes."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"It is difficult to set up the on-premise version."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"Appian could improve their customer-facing initiatives."
"Appian has a few areas for improvement, which my organization raised with the Appian team. One is the Excel output which is limited to fifty columns when it should be up to two hundred or three hundred columns."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"The reporting is not as good as in similar products. They could also improve the dashboards."
"The price and the overall installation process could be improved."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"It needs more customization. We like to customize the screens to show more things related to our company."
"We have been experiencing bad performance and instability."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"The front end is not customised for a good user experience."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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