We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"This is the most complete solution of its kind."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"I find the BPM the most valuable feature."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"This solution is very stable."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"The designer feature, compared to other solutions is easy to use."
"IBM BPM is a stable solution."
"The solution has helped us automate business processes."
"This product does the job in terms of executing the workflow."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"It would be nice if you could create your own customized apps when the business needed them."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"Sometimes, clients expect us to implement ERP using Appian, which is very complicated. In such cases, I don't believe that Appian is a good tool for that."
"Native mobile capabilities or hybrid mobile app capabilities are very limited. Things like offline sync, offline storage, access to smartphone device features, etc. are not supported by the Appian platform yet."
"We'd like improved functionality for testing new devices."
"It is also not easy to learn. Training tutorials could be improved."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"Our developers are complaining that it's too complex to maintain."
"It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding of how the product runs on WebSphere. A lot of this will start to get a lot easier as they put it in containers, which will allow the platform to manage itself in some regards."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"Could increase vulnerability and security patches to make it more robust."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"Integration with web services, especially in the standard version of the product."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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