We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the low coding and low code data."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Technical support is quite responsive."
"Since implementing we have had a faster time to solution, with fewer resources needed."
"The initial setup is easy."
"There is a version coming out every six months with performance improvements."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"The installation was straightforward."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"We are implementing the tool to triple our monthly transaction volume."
"Stability-wise, I rate the solution a ten out of ten."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"The process creation."
"The most valuable features are the integration capabilities - BPM can connect with almost any legacy or advanced system."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"I wouldn't say their response time is long, but it could be quicker."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"There could be a scope of enhancement for capturing the variety of use cases."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"It would be nice if you could create your own customized apps when the business needed them."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"We would like better performance and more visibility on each step of the tool."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"It is not user-friendly."
"The product is extremely complex to use and administrate."
"The coaches and the user interface are the areas that can be improved a lot. It is good in terms of data processing, but the UI, scripting, and coaches are not very user-friendly and developer-friendly. Performance is always an issue. The scripting and the pattern that it uses are very tedious for new developers to understand, and it takes time to master it in depth. When comparing IBM BPM with IBM APN, a lot of things are provided out of the box in IBM APN. We don't have to write code or a Java connector to make a functionality work. It would be very helpful and time-saving for developers if IBM BPM is improved in this area to provide many functionalities or drag-and-drop options so that the developers don't have to write the code."
"Performance on large scale requirements could also be improved."
"UI is an area with a shortcoming that needs improvement."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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