We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Good workflow engines that bridge the gaps of processes."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"Technical support has been amazing overall."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"It's a stable product."
"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"This solution is very stable."
"The solution is stable."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"The case management and its integration with process design are good features."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"Lacks business rules management as part of the solution."
"They should provide more flexibility so designers can create a more picture perfect device."
"If that had more DevOps capabilities, it would be an excellent product."
"Something I would like to see improved is an SQL database connection."
"Lacks integration with other products."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"I would like it more documentation during the design phase."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"They don't have a mechanism to achieve processes, data sources, and data."
"IBM BPM is stable, but sometimes there are issues with the server."
"The solution can improve integration with SAP, CRM, and Salesforce, which is not capital-intensive."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"The engine itself tends to accumulate a lot of data that needs to be cleaned up, and that's the kind of thing that keeps it from, in some scenarios, scaling as much as it needs to. And then, when you're building solutions, if you're not careful to keep the screens from being associated with too much data, if you're going to just do things the way that a lot of people would just assume that they can do, without having experience of having made those mistakes before, it will accumulate a lot of data, and that will cause it to perform very badly."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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