We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Another advantage of this tool is its reports and records. You can maintain dashboards, layouts. If you with a Java solution, it takes six months time. If you use this tool, you can finish in one or one and a half months' time."
"It has created executable requirements and speeds up the SDLC process greatly."
"The technical support is excellent."
"Technical support has been amazing overall."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"It reduces development time in half making us more efficient."
"The process models provide self-documenting systems."
"This solution is very stable."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"It helps maintain, and in many instances, lower costs, as well as to maintain those costs, keeping them stable."
"It is easy to take a requirement, put it in the code, and deploy it."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"We can scale by increasing the infrastructure which is currently running."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"Integration is a big plus for me."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"It needs better integration with our existing application ecosystem."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"There is no UI customization possible."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"The ability of the interface to load automatic data is not great."
"Something I would like to see improved is an SQL database connection."
"Integration with web services, especially in the standard version of the product."
"Could increase vulnerability and security patches to make it more robust."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"It needs more customization. We like to customize the screens to show more things related to our company."
"There is room for improvement in the stability."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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