We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since implementing we have had a faster time to solution, with fewer resources needed."
"Process Modeling enables creation of business process workflows. You can create complex business workflows in a visual manner, and it is also easy to debug/monitor."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"The initial setup is easy."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"There is no need to worry about vulnerabilities in the system, because Appian built a secure system."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"The possibility to add Java code as embedded .jar, that increases the flexibility of the solution."
"We can scale by increasing the infrastructure which is currently running."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"The process creation."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"It needs better integration with our existing application ecosystem."
"We would like to have more granular control for interface styling."
"The documentation needs to be improved."
"If that had more DevOps capabilities, it would be an excellent product."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"Appian is easy to set up, but JBoss is complex. JBoss is the application server for running Appian."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"They don't have a mechanism to achieve processes, data sources, and data."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The debugging needs improvement. There is some confusion surrounding the debugging."
Appian is ranked 4th in Business Process Management (BPM) with 25 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 26 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Stands out with its integration capabilities, but the backend modeling can be streamlined a little bit". On the other hand, the top reviewer of IBM BPM writes "A reasonably priced tool that is helpful for the automation of business processes ". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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