We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It reduces development time in half making us more efficient."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Good workflow engines that bridge the gaps of processes."
"The process models provide self-documenting systems."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"I find the BPM the most valuable feature."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"We like that it does not require a lot of hours to train our people."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"It makes the company business processes work more efficiently."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"The installation was straightforward."
"This solution is very stable."
"It is efficient in reducing costs."
"The process creation."
"They should provide more flexibility so designers can create a more picture perfect device."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"It is also not easy to learn. Training tutorials could be improved."
"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."
"The solution could improve robotic process automation."
"Appian could include other applications that we could reuse for other customers, CRM for example."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
"The initial setup was complex. It is not always easy to launch a new platform and it needed better coordination with IBM."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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