We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"The tech support is quite good."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Technical support has been amazing overall."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"The setup is easy."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"IBM BPM is both scalable and stable."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"This product does the job in terms of executing the workflow."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"Form creation and SAIL proprietary language still basically require programming. The claim a BA type can do everything is hogwash."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"We would like to have more granular control for interface styling."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"It would be nice if you could create your own customized apps when the business needed them."
"The performance is pretty good, but the distortions need to be optimized in order for it to work well."
"One room for improvement is the ease of UI UX development, like in OutSystems and Mendix."
"The documentation needs to be improved."
"It can definitely be improved in terms of performance and stability."
"Our developers are complaining that it's too complex to maintain."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"The options for customization could be improved. More customization using your own code would be beneficial."
"It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding of how the product runs on WebSphere. A lot of this will start to get a lot easier as they put it in containers, which will allow the platform to manage itself in some regards."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.