We performed a comparison between Appian and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."We appreciate the drag and drop functionality and the easy to access plug and play features."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"It has very flexible adaptation and the ability to save and automate processes."
"The tech support is quite good."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"It reduces development time in half making us more efficient."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"One feature I like is that it makes the matrix easy for an unstructured document."
"It's not so complex to design what you need to."
"Kofax TotalAgility is stable."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"There is no UI customization possible."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"It is also not easy to learn. Training tutorials could be improved."
"Something I would like to see improved is an SQL database connection."
"The solution could improve robotic process automation."
"Appian could improve their customer-facing initiatives."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"There could be a scope of enhancement for capturing the variety of use cases."
"There needs to be more accessible certification and better pricing."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"Sometimes there isn't enough accuracy when it comes to extracts."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"The one thing I would like to see more of right now: is a simplified form creation. That would be the most significant improvement I would like to see in their product."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Appian is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Instabase.
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