We performed a comparison between Appian and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM)."It is really simple to create a new app, and I like the data-centric aspect of the BPM tool."
"Form building capabilities and well thought out process modelling are key points to this product."
"Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low code menus."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"It has very flexible adaptation and the ability to save and automate processes."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"It has good integrations. We were looking for out-of-the-box integration with both on-prem and publicly accessible data sources. We needed integration with the cloud, OData, our REST API feed, and then on-prem passthrough to go to a SQL database or on-prem APIs through Azure local deployment, etc."
"The low code functionality and being able to get applications faster to customers or to the market are valuable."
"One feature I like is that it makes the matrix easy for an unstructured document."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"The biggest areas of improvement would be in facilitating team development, DevOps, and integration with typical tools used in enterprise development (Jenkins, Subversion, etc.)"
"It has it's own built-in UI components and doesn't provide much flexibility to customize or extend those components."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box."
"Authoring tool is slow to use resulted in limitations on how quickly solutions can be built."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"Table line item extraction is not possible through Quick Capture."
"Lacks sufficient inbuilt features."
"The Transformation Designer of KTA can be made better."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"There needs to be more accessible certification and better pricing."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. Appian is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Instabase.
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