We performed a comparison between Appian and Oracle BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is business automation."
"Technical support is helpful."
"The agile manner that we require to create our workflows. This is probably the most critical part of our solution and the time it takes to start processing the solution."
"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."
"The tech support is quite good."
"Appian also has very flexible local integration."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"The support is good."
"One of the most valuable features is its user-friendly API, which simplifies the implementation of workflows, such as managing inbox tasks for specific users within BPM profiles."
"This solution has given us a quick time to market, the ability to integrate with the rest of the corporate applications, and the ability to hire talent in low-cost locations."
"We selected this solution not only for the BPM but for the entire package."
"What I found most valuable in Oracle BPM is that it has a lot of out-of-the-box integrations. The solution also provides a lot of adapters which is very helpful."
"I find the data lineage features most valuable."
"The processor management system is quite fast and scalable. We have 10 developers using this solution and it supports 25,000 users."
"The solution provides extensive functionalities."
"It is also not easy to learn. Training tutorials could be improved."
"The ability of the interface to load automatic data is not great."
"Something I would like to see improved is an SQL database connection."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Appian could be improved by making it a strict, no-code platform with free-built process packs."
"Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"The default Workspace does not meet all our needs and sometimes you need to create your own custom Workspace."
"From my knowledge of this solution, I don't see that the Oracle BPM includes features such as the growth of discovery and process mining."
"We have had some issues with version migration, from one version of processes to another. We would have to call Oracle Services but on a day to day, we didn't have any issues."
"It could have easier administration. It takes time to configure and deploy."
"You have to maintain it manually."
"The product must reduce its cost."
"Oracle BPM could probably be improved with respect to the cost. When you are using this product, it'll be a bit costlier for the ROA. I think they should do some discounts on these products, especially for the licenses."
"Every time we roll out a new version of processes, we have to migrate to a new process. The process of this migration was not very smooth. We later decided that it would be easier for us to stop all processes, deploy a new version and then restart."
Appian is ranked 4th in Business Process Management (BPM) with 56 reviews while Oracle BPM is ranked 15th in Business Process Management (BPM) with 22 reviews. Appian is rated 8.4, while Oracle BPM is rated 7.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Oracle BPM writes "Stable, has a lot of features and out-of-the-box integrations, but it's heavy, and the technical support isn't good". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas Oracle BPM is most compared with Camunda, SAP Signavio Process Manager, IBM BPM, AWS Step Functions and Pega BPM. See our Appian vs. Oracle BPM report.
See our list of best Business Process Management (BPM) vendors.
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