We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The application is easy to use, as it is friendly and graphic."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The monitoring so far has been good and we are happy with it."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"It offers helpful user metrics so we can learn more about the user experience."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The simplicity of the dashboard is very good."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The scalability can be improved."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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