We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It identifies transactions and flows of the operations that our customers use with our mobile application."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The application is easy to use, as it is friendly and graphic."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"We are able to drill down and see what is going on in the system."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"You don't have to go through a list of 500 servers."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"It has given us better insight into the performance of the system."
"It has helped us maintain a much higher uptime than we had previously."
"End-user Synthetics and monitoring are very good."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The ability to get CI information from AppPulse into OMi."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The solution must provide better support for Azure Web Apps service."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"The solution is quite expensive."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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