We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"The application is easy to use, as it is friendly and graphic."
"It is stable and scalable."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The solution offers good documentation."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"Server uptime is its most valuable feature."
"It has helped us maintain a much higher uptime than we had previously."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The ability to get CI information from AppPulse into OMi."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It would be nice if there were pre-made dashboards."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"There were some settings we had issues with."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"The customization of the start and end time is kind of cool."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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