We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The application is easy to use, as it is friendly and graphic."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The solution offers good documentation."
"The most valuable features of New Relic are the reports and ease of use."
"The versatility of the solution is its most valuable feature."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"It is stable and scalable."
"It does everything we wanted it to do."
"Working with the solution is very easy. It's user-friendly."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"The ability to get CI information from AppPulse into OMi."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The solution should include more detailed reports for SQL database requests."
"New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better."
"There were some settings we had issues with."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"It would be nice if there were pre-made dashboards."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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