We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It identifies transactions and flows of the operations that our customers use with our mobile application."
"We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"AppPulse Active allows us to very quickly produce synthetic monitoring for our applications."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The product allows the developer to see the actual problems in the applications."
"It has prevented failures from occurring in our production environment."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The VPN is one of the solution's most valuable features for us."
"The stability of New Relic APM is very good."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"It has given us better insight into the performance of the system."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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