We performed a comparison between AppPulse Suite [EOL] and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We can collect data about the user experience and see how the user is behaving with the app, or check the behavior of the app itself."
"It identifies transactions and flows of the operations that our customers use with our mobile application."
"Customer are able to develop more quickly versions in which users can see the application to correct and monetize it."
"The application is easy to use, as it is friendly and graphic."
"With Google Analytics, you choose what performance metrics you want to have reported, but with AppPulse Mobile, you have a global vision of what is really happening inside your app."
"It provides a lot of customer insight, understanding the customer's needs, understanding the customer's issues, and it gives me a more proactive approach to solving a customer problem before it happens."
"The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers."
"The speed that you can get AppPulse out there was the brightest spot of this whole process."
"We are able to drill down and see what is going on in the system."
"The simplicity of the dashboard is very good."
"You don't have to go through a list of 500 servers."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The pricing is pretty good."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The regulations should be better customized for the kind of data that we cannot send to the SALs environment."
"The one that sticks out in my mind is some flexibility to do recurring downtime."
"The ability to get CI information from AppPulse into OMi."
"I would love if AppPulse delivered more details about my users, for example, age and sex. It could split up the users into categories based on how frequently they use my product."
"I think they can improve the feature that identifies the operating systems, the brand of the devices, the response time, geolocalization."
"It could be better if you had any of the reports that the customers asked from us, for example, punctually. Unfortunately, the reporter is not that practical."
"It needs compatibility for Windows Mobile, because I think AppPulse doesn't have Windows Mobile."
"Currently, the information for management teams and technical teams are in the same view, but it would be useful if we could separate these views."
"It is very difficult to award the service level cycles at an endpoint level."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The customization of the start and end time is kind of cool."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The connectivity between legacy and newer cloud applications is not great."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The scalability can be improved."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
Earn 20 points
AppPulse Suite [EOL] doesn't meet the minimum requirements to be ranked in Application Performance Monitoring (APM) and Observability while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. AppPulse Suite [EOL] is rated 8.4, while New Relic is rated 8.6. The top reviewer of AppPulse Suite [EOL] writes "The speed in which we were able to deploy it was the most valuable area for me". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppPulse Suite [EOL] is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
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