We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The content, reporting, and workflow features stand out as the most valuable aspects."
"The product’s interface is very intuitive."
"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"Enables development of any application, automation of any workflow including the GRC work processes."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Archer seamlessly integrates data systems without requiring additional software."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"The solution has improved my organization by having everything combined to a single platform."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"The first improvement I would suggest for RSA Archer is a better search feature. The search criteria needs to be improved. Sometimes I do a search and the search doesn't return the exact item I'm looking for. RSA Archer could also be improved by being more user-friendly. Maybe I have been using a limited version of RSA Archer, but I'm not sure whether it has ESG, environmental and social governance. In the next couple of years, ESG is the next feature that will be integrated into GRC tools. I would recommend RSA Archer adds ESG."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"The design and advanced workflow need to be improved."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"It's resource-hungry, that's the best way of putting it."
"Performance could be improved."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, OneTrust GRC, SAP BusinessObjects GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Workiva Wdesk, AuditBoard and Microsoft Purview Communication Compliance. See our IBM OpenPages vs. RSA Archer report.
See our list of best GRC vendors and best IT Governance vendors.
We monitor all GRC reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.