IBM OpenPages vs RSA Archer comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.

Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM OpenPages vs. RSA Archer Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product’s interface is very intuitive.""The content, reporting, and workflow features stand out as the most valuable aspects.""The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

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"The most valuable features of RSA Archer are the asset management, risk management, and vendor management.""The product is very flexible.""From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly.""RSA Archer has reduced the time and effort required for meetings.""The integrated data model of a one-to-many/many-to-one relationship is quite useful.""It has the best workload management features.""Makes auditing much more convenient.""I like how Archer requires very little programming ability. A person with minimum coding experience can configure the necessary fields in Archer. It's more of a drag-and-drop solution."

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Cons
"I believe there's room for improvement in establishing connections with external information.""The solution must allow customization in reporting.""IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

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"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools.""Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging.""The financial area of RSA Archer has room for improvement.""When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated.""It's resource-hungry, that's the best way of putting it.""Its customization features could be better.""Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade.""Performance could be improved."

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Pricing and Cost Advice
  • "The price of RSA Archer is good. The price isn't too high considering it is a leading tool in the market."
  • "As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
  • "It is not expensive. It is reasonable. We only pay for the licensing."
  • "I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
  • "At the higher end of the price scale, but provides better, more accessible functionality and customization than cheaper products."
  • "Fairly highly-priced, especially for smaller companies."
  • "RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
  • "The solution is not at all a cheap product."
  • More RSA Archer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Here are the new features and capabilities of IBM OpenPages v8.2 The new task-focused user interface makes finding and completing tasks easier, such as creating and managing risks, incidents, and… more »
    Top Answer:The product’s interface is very intuitive.
    Top Answer:IBM can provide expertise in support and implementation rather than third-party SaaS. The pricing could also be improved.
    Top Answer:It has various valuable features. For example, showing us if a control aligns with specific standards or frameworks helps us understand it better and verify its compliance.
    Top Answer:The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you… more »
    Top Answer:We primarily use the system control module and specific IT control models for ongoing risk assessment activities. We use it on a day-to-day basis.
    Ranking
    8th
    out of 84 in GRC
    Views
    1,184
    Comparisons
    910
    Reviews
    1
    Average Words per Review
    289
    Rating
    8.0
    1st
    out of 84 in GRC
    Views
    7,580
    Comparisons
    3,102
    Reviews
    8
    Average Words per Review
    418
    Rating
    8.0
    Comparisons
    Also Known As
    OpenPages
    Archer
    Learn More
    Overview
    Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

    RSA Archer is a solution designed to help your organization manage policies, controls, risks, assessments, and deficiencies across your lines of business. RSA helps you manage your digital risk with a range of capabilities and expertise including integrated risk management, threat detection and response, identity and access management, as well as fraud prevention.

    The solution also allows you to adapt a broad range of solutions to your requirements and is a good option for both big and small companies.

    RSA Archer Features

    RSA Archer has many valuable key features. Some of the most useful ones include:

    • Application builder
    • Advanced business workflow
    • System integration
    • Search, reports, and dashboards
    • Access control
    • Globalization
    • Audit management
    • Privacy program management
    • Security incident management

    RSA Archer Benefits

    There are many benefits to implementing RSA Archer. Some of the biggest advantages the solution offers include:

    • Taxonomy and data structure: With RSA Archer, you can build and maintain an inventory of personal data processing activities and assets, utilizing a purpose-built taxonomy and data structure.
    • Easy tracking: RSA Archer enables you to track data retention schedules and execute a checklist as it relates to processing activities.
    • Smooth management: By using RSA Archer, you can manage activities related to notifications and consents linked to the processing activity inventory.
    • Improve information assurance programs: RSA Archer enables agencies to improve information assurance programs for continuous monitoring and assessment and authorization.
    • Compliance: By providing compliance management, RSA Archer allows you to consolidate information from multiple regulatory bodies and establish a sustainable, repeatable, and auditable regulatory compliance program.
    • Business continuity: With RSA Archer, you can automate business continuity and disaster recovery planning to protect your organization in the event of a crisis.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the RSA Archer solution.

    A Specialist, RSA Archer at a tech services company, says, “RSA Archer is a valuable tool because it can manage the end-to-end functioning of any enterprise GRC module, such as compliance and risk management or business continuity plans and the entire BCM module. RSA Archer also provides many out-of-the-box solutions, which are use cases derived from the standards for GRC or risk management, governance, and compliance. It provides an end-to-end mechanism for business users on a single platform. That includes reporting, managing workflow, creating documentation, or tracking a process where you need to get approval from the various levels within the organization's hierarchy.”

    PeerSpot user Krishnendu S., Vice President at a financial services firm, mentions, "It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."

    A Sr. Internal Auditor at an energy/utilities company comments, "Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."

    Another PeerSpot user, Manash B., Technology Manager at a tech services company, explains, "RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."

    Sample Customers
    Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum
    T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm29%
    Computer Software Company11%
    Healthcare Company9%
    Insurance Company5%
    REVIEWERS
    Financial Services Firm35%
    Insurance Company10%
    Energy/Utilities Company10%
    Retailer10%
    VISITORS READING REVIEWS
    Educational Organization45%
    Financial Services Firm14%
    Computer Software Company6%
    Government4%
    Company Size
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise10%
    Large Enterprise79%
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise49%
    Large Enterprise43%
    Buyer's Guide
    IBM OpenPages vs. RSA Archer
    March 2024
    Find out what your peers are saying about IBM OpenPages vs. RSA Archer and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, OneTrust GRC, SAP BusinessObjects GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Workiva Wdesk, AuditBoard and Snow Governance & Risk. See our IBM OpenPages vs. RSA Archer report.

    See our list of best GRC vendors and best IT Governance vendors.

    We monitor all GRC reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.