We performed a comparison between ARIS BPA and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."
"The technical support is good."
"The initial setup is easy."
"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."
"The whole ARIS BPM solution is a bit special, because from the very beginning it was targeted more to Business users and the Management."
"The tool defines the processes. It's the documentation of everything."
"There is a really powerful reporting API that allows you to create almost any kind of report you want out of your process and document repository."
"It helps the business make an informed decision."
"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."
"Great with recognition providing a high level of confidence."
"It's not so complex to design what you need to."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Kofax TotalAgility is stable."
"Data extraction and auto-classification are great features."
"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"The tool's installation and configuration part needs to improve."
"It needs external API and the ability to navigate back, similar to "Back" in web browser."
"I use it strictly for developing the business process model. I don't use it for the actual automation. I do that with Vtenext. I have standardized on Vtenext, and I don't use ARIS BPM anymore. The Vtenext UI is just as good, and it is much more tightly coupled to the underlying object model. I can get more done in one session with Vtenext rather than first going to ARIS BPM, then importing, and having to edit it for tight coupling."
"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"The tool must provide more documents."
"I could use more icons and other graphical elements."
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"There is not enough documentation provided for the tool's support or administration."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
"The product's console version is old. It should also improve its forum."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available."
"The Transformation Designer of KTA can be made better."
"Lacks sufficient inbuilt features."
"Kofax needs to improve the low-code or citizen developers."
ARIS BPA is ranked 4th in Business Process Design with 64 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. ARIS BPA is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Sparx Systems Enterprise Architect, Camunda and Bizagi, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.