Astute Agent vs Sales Creatio comparison

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54 views|34 comparisons
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579 views|422 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Astute Agent and Sales Creatio based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, Zendesk and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "Sales Creatio's enterprise version is $60 per user per month. Other leaders in the Gartner Magic Quadrant for sales automation, such as SAP, Microsoft, Salesforce, and Oracle, are about $150 to $200 a month, and Creatio is $60."
  • "Pricing for this solution is more affordable than Salesforce, and the costs are upfront."
  • "Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution."
  • More Sales Creatio Pricing and Cost Advice →

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    Top Answer:With Sales Creatio, you can have a customer service review, and it is GDPR compliant.
    Top Answer:Compared to Salesforce and other applications, Sales Creatio is a cost-effective solution. The fact that the solution is from an East European company makes it cheaper because of labor arbitrage. On a… more »
    Top Answer:Sales Creatio should include better customizations.
    Ranking
    Views
    54
    Comparisons
    34
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    22nd
    out of 167 in CRM
    Views
    579
    Comparisons
    422
    Reviews
    1
    Average Words per Review
    312
    Rating
    9.0
    Comparisons
    Also Known As
    ePowerCenter, Astute ePowerCenter
    Learn More
    Overview
    Astute ePowerCenter is a cloud-based omni-channel customer relationship management (CRM) platform that tools to manage customer information and engagement across phone, email, web, chat and social media platforms. It helps agents in call centers to trade call scripts and schedule training sessions for in-context agent guidance. Astute ePowerCenter provides on-demand answers, recommends next best actions and features personalized views of each customer. With dynamic and custom fields, marketers can capture relevant customer details for every campaign. The solution features natural language processing to automatically real and understands incoming customer emails. ePowerCenter provides custom reporting and analytics tools to study customer interactions and generate insights around consumer behavior or campaign performance. The built-in escalation tools enable agents to escalate calls to their seniors or other departments. Auto-generated, personalized follow-up emails allow agents to close communication loops by verifying a message and clicking send. See customer case studies at astutesolutions.com/customers.

    Sales Automation Software to accelerate the complete sales cycle — from lead to repeat sales

    Sales Creatio is a cloud CRM system for comprehensive sales force automation from lead management to large enterprise sales. Employ out-of-the-box reference processes to manage the entire sales cycle! The product guides users through the entire sales process from the initial communication with a customer to the closed deal. Sales Creatio combines AI with leading UX to accelerate user adoption.

    Sample Customers
    McDonald's, British Airways, Darden Restaurants, Kraft Foods, McCormick & Co,, Vera Bradley, B&G Foods, Scotts Miracle-Gro, Aer Lingus, Buffalo Wild Wings, Bush Brothers & Company, Michelin Tire Corporation, Combe
    ABLV Bank, Pelco, Heinz, Bayer, Century21, Allianz, ABB, Tele2, ABLV, Yandex, Pepsico, PSA Peugeot Citroen, Fiscale, Mitsubishi Electric, Vivino
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company12%
    Comms Service Provider12%
    Financial Services Firm9%
    Company Size
    No Data Available
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise15%
    Large Enterprise53%
    Buyer's Guide
    CRM Customer Engagement Centers
    March 2024
    Find out what your peers are saying about Microsoft, Salesforce, Zendesk and others in CRM Customer Engagement Centers. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Astute Agent is ranked 15th in CRM Customer Engagement Centers while Sales Creatio is ranked 22nd in CRM with 7 reviews. Astute Agent is rated 0.0, while Sales Creatio is rated 9.0. On the other hand, the top reviewer of Sales Creatio writes "Low-code, intuitive, and easy to use CRM platform". Astute Agent is most compared with Salesforce Sales Cloud, whereas Sales Creatio is most compared with QuickBase, Microsoft Dynamics CRM, Salesforce Sales Cloud, Oracle Fusion Service and Zoho CRM.

    We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.