We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"It's easy to use and you can create all types of pages."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"It's easy to search for information."
"The most valuable feature of Atlassian Confluence it's very easy to use and there are different options."
"The best feature is the automatic tagging of information in documents. The automatic algorithm highlights irrelevant information that conflict with the actual documents."
"With Confluence, everything is in one place, so it's easy to find documentation."
"It is easy to use."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"It is very stable."
"The product provides flexibility in collaboration."
"Ability to store files of any type."
"We can arrange all our documents on one platform and see the document's changes and edits."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"It keeps our company organized and everything is in one place."
"It facilitates collaboration and the ability to create custom workflows."
"There are some issues with performance when creating tables."
"I'd like to see some improved reporting on usage."
"The one way in which this solution could be improved is by offering better design and UI."
"RAM usage seems to be higher than it should be."
"An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool that could be used for better interactions offline among users on a specific topic or discussion. That feature would make Atlassian Confluence better."
"The cost of the solution is too high."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"Atlassian needs to provide the source editor or a built-in plugin."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"Document management and the ability to easily integrate single sign-on (SSO) are areas for improvement in SharePoint."
"The initial setup was very complex."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 95 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and M-Files. See our Atlassian Confluence vs. SharePoint report.
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