We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Scalability-wise, I rate the solution a ten out of ten."
"The customization that Confluence offers is one of its most useful features. You can customise it based on the specific project you are working on. It also supports multiple languages."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"We have found limiting permissions and history very valuable."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"We value the way we can tag documentation to Jira because we can cross-reference a Jira ticket to a Confluence page, and we can also add a Confluence page to a Jira ticket."
"The ability to have version control and co-editing is vital to our workflows."
"It has helped us with storing all the documents, which means that people are not going to intervene. There is a way of extracting knowledge within documentation and tracking it. There are knowledge assets for where documentation is stored, indexed and searchable through SharePoint."
"The product provides flexibility in collaboration."
"OneDrive and SharePoint provide a secure, fully auditable way of storing information."
"For SharePoint, I believe the most valuable feature is the customization and allowing you to share and edit files and documents. Being able to share externally and the precise administration of the files in terms of giving permissions and controlling who has access to what is a very good feature."
"It has good integration with other MS products."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"It improved transparency around work products."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"Atlassian Confluence's old versions consume too much memory, making it an area where optimization is required from an improvement perspective."
"Atlassian Confluence could improve how information is shared outside our company. We had some negative experiences with the rights we have with our information when sharing it within Atlassian Confluence and with other teams outside the company. It's due to the limitations on the rights we have on the export capabilities. We don't have sufficient rights to do so."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There could be an option to collaborate with other users while editing the documents."
"The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem."
"There's a challenge with desktop applications synchronizing with online documents in real-time. If someone is working on a document in the desktop version of Excel, for example, and someone else is editing the same document online, the changes won't sync immediately. That's the only real challenge we've encountered."
"It has worked very well for me. It seems like they've improved everything. I don't have any cons about it as such, but I don't think they have a talk-to-text, speech-to-text, or speech-to-type. That would be cool for accessibility."
"The product must provide more automation."
"Integration needs to be more straightforward, particularly with Azure. SharePoint also needs a more comprehensive introductory course for users."
"Replication needs improvement."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"Flexibility and extensibility, above everything, could be improved."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 98 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
See our list of best Corporate Portals (Enterprise Information Portals) vendors.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
