We performed a comparison between Atlassian Confluence and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Corporate Portals (Enterprise Information Portals) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"It's extremely intuitive."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The integration's very good. You still have integration with lots of third party products, and it's very good."
"Great shareable and co-editing features."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"The product provides flexibility in collaboration."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
"The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
"Information is now available instantly to managers on all devices."
"Ability to store files of any type."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"Tech support tops off as excellent."
"It allows for simultaneous users to be on it."
"The UI is good but bland. It could be updated a bit to make it more modern and interesting to look at."
"Confluence cannot replace Microsoft Word at the moment, so even though it can be used as a document management system, it is not meant for document creation, which adds a lot of limitations to it."
"Atlassian Confluence should improve the interface, it needs to be more user-friendly. It is easy to use, but it could be more intuitive."
"RAM usage seems to be higher than it should be."
"In the next release, I would like to have the ability to import pictures."
"There is no concept of peer review or a draft mode - whatever you write is live."
"The area that needs improvement is the search capability. It should have generalized capabilities."
"Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users."
"The limitations and boundaries must be extended."
"The management of the product/back-end is complex."
"Flexibility and extensibility, above everything, could be improved."
"We do sell Hyland OnBase, which is probably a competitor to SharePoint and does a lot more. In our own organization, we haven't had a need for it, but certainly, for our customers, we are finding that to be a better fit. In terms of the technical reasons for that, I'm not involved much on that side, so I can't give specifics, but there is certainly room for them to improve or add on certain features that clearly are not available in SharePoint, but they are available in Hyland OnBase."
"It should have a Google-caliber search ability and a model-based GUI."
"Using SharePoint is difficult."
"SharePoint’s scalability could be improved."
"The company also needs to make sure that their policies are dictating how information is stored and used, instead of letting SharePoint take control."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while SharePoint is ranked 1st in Corporate Portals (Enterprise Information Portals) with 146 reviews. Atlassian Confluence is rated 8.2, while SharePoint is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, Zendesk and Slack, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and Hyland OnBase. See our Atlassian Confluence vs. SharePoint report.
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