We performed a comparison between Fortra's Automate and IDERA SQL Diagnostic Manager for SQL Server based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The ability to connect to websites and pull data is the solution's most valuable feature."
"The interface is simple, user-friendly, and very intuitive."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The ability to go back and look at historical data is the most valuable feature."
"Memory and CPU utilization features are good."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The OCR for Hebrew text needs to be improved."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"It would helpful if SQL DM could mark when changes are made within the program."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
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Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IDERA SQL Diagnostic Manager for SQL Server is ranked 11th in Database Development and Management with 9 reviews. Fortra's Automate is rated 8.2, while IDERA SQL Diagnostic Manager for SQL Server is rated 8.0. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SQL Sentry.
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