We performed a comparison between Fortra's Automate and IDERA SQL Diagnostic Manager for SQL Server based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The most valuable features for my client are timing and scheduling."
"The pricing is excellent. I would give them perfect marks in that regard."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"We have found the pricing to be very reasonable."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Memory and CPU utilization features are good."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"The ability to go back and look at historical data is the most valuable feature."
"The documentation is not that great."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."
"It would helpful if SQL DM could mark when changes are made within the program."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
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Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while IDERA SQL Diagnostic Manager for SQL Server is ranked 9th in Database Development and Management with 9 reviews. Fortra's Automate is rated 8.2, while IDERA SQL Diagnostic Manager for SQL Server is rated 8.0. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SQL Sentry.
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