We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It is one of the best solutions for backing up Oracle and other servers."
"The source site replication feature is valuable."
"The solution is easy to use and has high performance."
"The deduplication feature is the best aspect of the solution."
"Every product is good and bad, but its claim to fame is that it is scalable. We're doing more than 3,000 VMs. Every single night a complete image backup to disks and replication are easily done in under four hours."
"The installation of the solution is easy."
"Source based deduplication is the most attractive feature as it drastically reduces the backup window."
"We used Dell Avamar for backup and recovery of a virtual environment."
"IBM Spectrum Protect offers stable software and products."
"The product is very stable."
"Its incremental forever approach is valuable, so we don't have to load tapes to do a restore."
"It provides our customers with the comfort of having reliable enterprise data protection."
"Scalability, performance, mass platform coverage. It's one of the few backup products on the market right now which an organization can bring in and it will serve all of their backup needs. It's a completely centralized solution."
"The software-defined ability to do data reduction through deduplication and compression, as well as being able to replicate data to a cloud container."
"We like IBM Spectrum's versioning capabilities. It lets us specify how many versions of a file we want to keep and for how long. Also, the archive component of the software helps us a lot."
"The D2D2T archive of my PACS data improved after I put Spectrum Protect 8.1.4 into production."
"The interface could be more helpful for people."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"The solution could improve by having better integration and more flexibility."
"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."
"The interface has room for improvement. It's not ideal right now."
"It would be helpful if the product offered more integration potential."
"Dell Avamar could improve by adding more backup features."
"This solution could improve by introducing daily verifications and another repository."
"Generally, the implementation of virtualization could be improved. The workflow service and so on are not working properly."
"They can include more cloud-enriching features. I would like IBM Spectrum Protect to have the functionality for backing up a VM directly in Azure. I would like to be able to back up a VM directly in Azure without spinning up a Hyper-V cluster and backing up the virtual server."
"This solution does not have good support for virtualization and a hyper-converged environment."
"They should have a proper technical support team serving the customers and get issues resolved earlier."
"I want a better user interface, support, and integrations."
"We have run into some periods where we have found some tape issues which were causing us problems, but we resolved them. For some reason, we had a bunch of drives go offline on our disk storage (our virtual library)."
"If IBM could provide a partial module, that would be great."
"It does what we need it to do, but it could be better with VM backups. It could be better integrated with virtual machines or VM backups, but that's why they have their Plus out now. Plus version is more geared toward VM backups. The regular version is more for endpoint clients."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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