We compared Dell Avamar and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Some customers express satisfaction with Dell support, but others said there is room for improvement. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Dell Avamar provides cost savings through data reduction, deduplication, and compression. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"I found the most valuable features of Dell Avamar are the user-friendly interface and ease to use. Our clients have administrated this software and there is no additional training required."
"The solution is very user-friendly."
"The solution integrates well with Unix, Windows, Hyper-V and VM."
"The most valuable feature of Avamar would have to be the way it works over needing very little bandwidth to move data across a WAN or LAN."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"The backup is the solution's most valuable feature. It's very reliable."
"It's a good solution."
"The ability to use S3 Data Store as a repository."
"The solution can back up every kind of workload in the environment."
"The archiving feature is the most valuable aspect of the solution."
"It is pretty scalable. It will scale to anything."
"The ability to do dedupe in the product is nice to have."
"Regarding technical support, if one has the entire enterprise support, I would rate it a nine out of ten...Stability-wise, I rate the solution an eight out of ten."
"It scales well. We have grown here in the last year or two, and it has been relatively easy."
"We are able to run it in an enterprise quite easily with one or two resources."
"I want to see a more user-friendly and administrator-friendly Dell Avamar. The solution also needs a better UI and dashboard."
"Avamar cannot back up Nutanix as a virtual solution."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"I have found the support from Dell EMC Avamar to be not as good as Veeam. The time it takes to receive support could be improved. However, once we have the support the agents are knowledgeable and helpful."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"Setting up Avamar wasn't so easy, and we had a partner doing the installation for us. Though it was hard at first, it's getting better. The main difficulty was finding plugins for Oracle Database. It took some time to open a ticket with Dell, but everything was fine after that."
"Avamar needs a greater emphasis on storage targets. If it's going to keep pace with the times, it needs more ability to leverage cloud storage."
"This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short."
"It does what we need it to do, but it could be better with VM backups. It could be better integrated with virtual machines or VM backups, but that's why they have their Plus out now. Plus version is more geared toward VM backups. The regular version is more for endpoint clients."
"I would like to see more technical training online. Sometimes, it is a little bit difficult to find, or that I do not really know what I am looking for as somebody who is starting off finding their learning curve."
"IBM's support hasn't been so good in the last few years."
"We need everything cloud. Strong support for cloud services. S3 connectivity, which is mandatory for us in the future along with this integration of Spectrum Copy Data Management or Spectrum Protect services together with these Spectrum Protect Plus functionalities, e.g., hardware, snapshots, and Copy Data Management. They should come together in one solution."
"Anytime you are not very current and call in with an issue, it is hard to get it resolved. It will depend on how far back you go though."
"The installation process could be simplified."
"We cannot take VMware backups for our banking data center environment."
Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell Avamar is rated 7.6, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Dell PowerProtect DD (Data Domain), whereas IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Iron Mountain Connect. See our Dell Avamar vs. IBM Spectrum Protect report.
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