We performed a comparison between Amazon WorkMail and Constant Contact based on real PeerSpot user reviews.
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email."There is no need for me to set up security."
"The best feature is that Amazon SES provides verified email messages."
"The product is very user-friendly."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"Amazon SES is very easy to configure."
"We use the tool for transactional emails and marketing."
"It is fun to design your newsletter based on the content you would like to deliver."
"The only issue is the price, which is far too expensive."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"The product should improve technical support."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
Earn 20 points
Amazon WorkMail is ranked 3rd in Cloud Email with 9 reviews while Constant Contact is ranked 15th in Cloud Email. Amazon WorkMail is rated 8.6, while Constant Contact is rated 8.0. The top reviewer of Amazon WorkMail writes "Reliable with good deliverability and the ability to expand". On the other hand, the top reviewer of Constant Contact writes "Gives us a more professional face to our clients". Amazon WorkMail is most compared with Google Workspace, Microsoft Exchange Online, ZeptoMail, SendGrid and MailChimp, whereas Constant Contact is most compared with SendGrid.
See our list of best Cloud Email vendors.
We monitor all Cloud Email reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.