BambooHR vs SAP SuccessFactors comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jan 15, 2023

We performed a comparison between BambooHR and SAP SuccessFactors based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Reviewers described the deployment of BambooHR as very straightforward. The majority of SAP SuccessFactors users point out that its deployment is a complex and lengthy process.


  • Features: BambooHR is a customizable product whose most valuable features include reports, onboarding, email alerts, and an applicant tracking system (ATS). The biggest disadvantage of the solution is that it requires outsourcing payroll integration and the exporting and importing processes for documents are complicated. SAP SuccessFactors has valuable features for reporting, linking, recruitment, search, talent management, and HR analytics. Even though users describe the product as flexible, many point out that its integration and user experience can be improved.


  • Pricing: BambooHR has a fair licensing model but it can get more expensive with the fees for necessary add-ons. The majority of reviewers of SAP SuccessFactors say that the product is too expensive, even with the different payment plans.

  • Service and Support: Users describe the support services of BambooHR as good and note that the team answers in a timely manner. SAP SuccessFactors' support is rated as helpful and reliable by most reviewers.

Comparison Results: Based on the parameters we compared, BambooHR came out ahead of SAP SuccessFactors, as our reviewers found SAP SuccessFactors more difficult to deploy, more expensive, and in need of general improvement.

To learn more, read our detailed BambooHR vs. SAP SuccessFactors Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product is user-friendly.""We use this solution for our end to end HR needs from onboarding and hiring to learning.""This is a scalable solution. We have not experienced any issues.""I can easily go to BambooHR to search for any staff member in the company.""Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release.""The tool's most valuable features are the recruitment module, performance module, and document storage.""BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee.""The performance goals and personal features of every employee with the dashboard is most valuable."

More BambooHR Pros →

"We use the cloud version to maintain all the employee records, payroll, etc. We use everything that comes with the HR suite.""One of the most wonderful features is the ability to customize the modules and workflows. So far, we've done a fair bit of customization and it is helping us a lot and really adds to the value we already get from SuccessFactors.""What I like the most is the KPI management formula.""They have succeeded in sustaining a powerful system supporting their philosophy.""What I appreciate most about SAP SuccessFactors is that it has all the modules in one platform. SAP SuccessFactors is the best option in the market for HR use cases. I also find the solution user-friendly.""SAP SuccessFactors is a very reliable and stable solution.""This solution can be used for reporting related to employee information and contacts""It's very user-friendly."

More SAP SuccessFactors Pros →

Cons
"There are some issues with the job tab under my info where you add the salary.""I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming.""In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.""If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.""It would be useful to have the possibility to assign a task to the different users within the software.""The color palettes could be changed to make the solution a little more attractive and easier to use.""BambooHR needs to have more flexibility around performance management.""We cannot add more questions to the assessments if we want to."

More BambooHR Cons →

"SuccessFactors could be improved by making it usable on mobile and making its features less rigid.""SAP resources are at the high end and anything you want to change or any customization is expensive.""There is an area of improvement in integrating SuccessFactors with different platforms.""The back end for the administration and the front end is too overtly complex and it's not aligned with our operations and learning needs.""The user experience could be simplified.""SAP SuccessFactors' pricing structure could be improved.""The pricing of SAP is quite high.""There should be more connectivity with other systems."

More SAP SuccessFactors Cons →

Pricing and Cost Advice
  • "We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
  • "Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
  • "I rate the tool's pricing an eight out of ten."
  • More BambooHR Pricing and Cost Advice →

  • "The licensing fees are based on the number of modules that are being used, and the number of users."
  • "I don't want to comment on the license cost, to be honest. It could be about $1,000 approximately per customer. However, it's very flexible in terms of the licensing costs depending on the volume and depending on the deal of installation."
  • "If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
  • "It could be cheaper."
  • "We have a yearly license. There are no additional costs."
  • "SAP SuccessFactors requires an annual subscription."
  • "It is not expensive because it is a complete suite with a module-based cost."
  • "For SAP, the product is pricey, both CAPEX and the OPEX. It's something that could be improved."
  • More SAP SuccessFactors Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR management… more »
    Top Answer:The tool's most valuable features are the recruitment module, performance module, and document storage.
    Top Answer:BambooHR needs to have more flexibility around performance management.
    Top Answer:Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process… more »
    Top Answer:When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is to… more »
    Top Answer:The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems.
    Ranking
    8th
    out of 85 in Talent Management
    Views
    2,163
    Comparisons
    989
    Reviews
    11
    Average Words per Review
    341
    Rating
    8.0
    1st
    out of 85 in Talent Management
    Views
    18,906
    Comparisons
    12,556
    Reviews
    41
    Average Words per Review
    502
    Rating
    7.7
    Comparisons
    HiBob logo
    Compared 11% of the time.
    Workday logo
    Compared 9% of the time.
    UKG logo
    Compared 7% of the time.
    ADP Workforce Now logo
    Compared 5% of the time.
    Personio logo
    Compared 5% of the time.
    Also Known As
    SuccessFactors
    Learn More
    Overview

    BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.

    BambooHR Features:

    BambooHR has many valuable key features. Some of the most useful ones include:


    • Limiting Accessibility - An employer is able to limit access for certain users. This allows employers and the HR team to restrict information from employees. This as well helps with salary and payroll information as this tends to be the most sensitive and restricted information.


    • Support - BambooHR offers good support. The support team is helpful and answers any inquiry.


    • Information Storage - This solution can be used to store any information and documents. This includes job descriptions, employee manuals, etc.


    • Reporting and Metrics - The solution provides HR metrics and reports for the management teams.


    • Applications - An employee is able to apply easily for sick leave, annual leave, and vacation days.


    • Onboarding and Offboarding - The solution offers onboarding and offboarding tracking functionalities. This eases employee orientation and any employee’s departure.


    • Email Automation - Automatic emails can be sent out to job applicants and employees.


    • Scheduling - The solution helps with scheduling meetings and interviews easily.


    • Dashboard - BambooHR has a nice dashboard with each employee’s personal features.



    BambooHR Benefits:

    There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:


    • Accessibility - BambooHR is accessible and easy to navigate. This especially benefits any employee or employer who may not have a technical background.


    • Efficiency - Employees have access to their information. They can review documents, update their information and look at their benefits on their own without the need to reach out to the HR department or management directly.


    • Visibility - An employer is able to view all of their employees’ annual days including annual leave and sick days. They can see which days were put on hold and how many an employee has left.


    Reviews from Real Users:

    Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.

    An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”

    A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”

    SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.

    SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.

    SAP Success Factors Key Features

    • Improve core HR and payroll process: SAP SuccessFactors can help users improve productivity by simplifying everyday tasks, streamlining processes across the organization, establishing consistent business practices, and improving the bottom line by reducing risk. SuccessFactors core HR tools include time and attendance, payroll management, document management, and additional core HR services to meet regulatory and compliance needs.

    • Staff planning and HR analytics: SuccessFactors can facilitate an improved DE&I (Diversity, Equity, and Inclusion) environment using intuitive people data measurements. The solution can help create action plans to ensure that hiring goals are met in a timely manner, preventing critical staffing gaps and ensuring that productivity and profitability goals are consistently being achieved.

    • Employee welfare management: SuccessFactors allows users to respond in a timely manner to employee needs and concerns, to better understand employee motivations, to keep employees happy and involved, to specify employee dissatisfiers, and to help improve the overall employee experience. The solution will also facilitate employee performance using an intuitive holistic approach, improve employee benefits, and guide and administer the entire employee career growth. SuccessFactors provides valuable opportunities for employee growth through intuitive individualized learning and career development opportunities. It also rewards and recognizes good performance and provides pathways for successful career growth. The solution will help to attract and retain the best available talent in the marketplace.
    • Succession Planning: The solution can be used to assist with talent sourcing, candidate management, and improving the overall candidate experience to include new hire onboarding, offboarding, and more. SuccessFactors also provides action plans for performance and compensation management, education and career development, talent reviews, leadership planning, and even sales performance management, goal setting, and quotas.

    Reviews from Real Users

    “We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited

    “SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company

    Sample Customers
    Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
    City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
    Top Industries
    REVIEWERS
    Financial Services Firm25%
    Construction Company20%
    Computer Software Company15%
    Retailer10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm9%
    Manufacturing Company9%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company26%
    Computer Software Company17%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company8%
    Manufacturing Company6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business69%
    Midsize Enterprise25%
    Large Enterprise6%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise14%
    Large Enterprise63%
    REVIEWERS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise50%
    Large Enterprise40%
    Buyer's Guide
    BambooHR vs. SAP SuccessFactors
    March 2024
    Find out what your peers are saying about BambooHR vs. SAP SuccessFactors and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BambooHR is ranked 8th in Talent Management with 31 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. BambooHR is rated 8.2, while SAP SuccessFactors is rated 7.8. The top reviewer of BambooHR writes "HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". BambooHR is most compared with HiBob, Workday, UKG, ADP Workforce Now and Personio, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo. See our BambooHR vs. SAP SuccessFactors report.

    See our list of best Talent Management vendors and best Cloud HCM vendors.

    We monitor all Talent Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.