We performed a comparison between Barracuda Web Security and Filtering and Cisco Secure Email based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The support is fantastic."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"The solution is very simple to use and implement."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"It is straightforward to deploy and manage."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The most valuable feature is the different content filters we are using, such as DKIM."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"The price could be better."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"It doesn't allow adding DNS filtering for off-site clients."
"Barracuda products are cheap."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"Cisco is already providing a very good environment with the IronPort solution, but there could be some more integration with other products. For instance, an integration with the EDR solution could be there to raise an alert."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 5 reviews while Cisco Secure Email is ranked 2nd in Email Security with 26 reviews. Barracuda Web Security and Filtering is rated 7.6, while Cisco Secure Email is rated 8.6. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Cisco Secure Email writes "The amount of traffic that it stops is massive". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway, TitanHQ WebTitan and SonicWall CFS, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail and Proofpoint Email Protection.
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