We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The setup is pretty simple."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The stability is very good."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It is user-friendly."
"The most valuable feature is Vulnerability Protection."
"Offers great application control, vulnerability protection, and behavior monitoring."
"It's reduced administrative overhead."
"The solution can scale."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"The ease of deployment is one of its most valuable features."
"The number of accessories included is the most valuable feature."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"The SIEM could be improved."
"Detections could be improved."
"The solution should address emerging threats like SQL injection."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."
"The console interface is not friendly, and requires training before using it in production."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would like to see more custom content."
"I would like better support on the backend."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The solution could be more proactive by using AI to assess the production landscape and compete with other products."
"There is room for improvement in the reporting aspect"
"Lacking features, not yet fully mature."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"The only thing that I would like to see changed or improved in the next release is when it reports C&C callbacks, to make it easier to trace, to see what's doing that, whether it's a program checking for updates or a malicious program."
"Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."
"Sometimes it will not communicate with the server, and we need to manually restart items."
"I am expecting an Apple featured IDLP solution with OfficeScan, where we have only IDLP. Also, the ADR functionality in our Office Scan solution would be a nice addition. Genrally, the ADR solutions are the only failed ends of the solutions we have found with Trend Micro."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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