We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is stable and scalable."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The most valuable feature is the analysis, because of the beta structure."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"The most valuable feature is the patching."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The most valuable feature is that it's normal, and not for a specific server."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"I have found it beneficial when I update a policy it is implemented within a few seconds and the blocking of USB storage function."
"The most valuable feature is the behavior monitoring."
"Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention."
"It's made it easier for us to monitor the security environment in general."
"The management console is pretty good. We have a dashboard that shows us what stuff to log, different malicious links that people are trying to access and also if somebody was trying to connect something to the computer, to a USB port or something like that, and if this person is on the under control management. It shows that he tried and he got blocked."
"We've found the technical support to be very helpful overall."
"ZTNA can improve latency."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"I haven't seen the use of AI in the solution."
"Cannot be used on mobile devices with a secure connection."
"In-place and OS upgrades can be improved."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"IBM has not focused on the Web Reports capabilities."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see more custom content."
"BigFix should improve its compatibility with other platforms, such as Linux."
"I would like to see the Self Service section made more user-friendly."
"Sometimes it will not communicate with the server, and we need to manually restart items."
"They need to integrate the DLP with the EDR."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"We have to manually log in to the machines and give them an update command."
"The solution can be improved to utilize fewer system resources, like memory and hard disk, during scanning."
"Its pricing should be improved. In some cases, the user interface was not ready for our proof of concept. It wasn't a beta phase service."
"I'd like to see the different interface components combined into one, or be allowed to get to the agent management portion without having to log into the main console."
"They should include easy-to-use connectors to make it easier to connect to SIEM."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 91 reviews while Trend Micro Apex One is ranked 6th in EPP (Endpoint Protection for Business) with 123 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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