We performed a comparison between BigFix and Trend Micro Apex One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The price is low and quite competitive with others."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution is unbelievably scalable."
"What I like most is that it is a powerful solution."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Ability to run custom reports and custom relevance."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"Using the product as a service on the cloud has helped reduced employee workloads."
"The number of accessories included is the most valuable feature."
"I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users who are working from home connect to the internet, their laptops will be updated automatically. I also like that this solution is easy to use and is stable and scalable"
"Apex One offers a lot of bang for your buck. It includes an antivirus solution, DLP, app control, and all the other features found in endpoint protection solutions like Microsoft Defender. Many other solutions require additional licenses for different operating systems, but Trend Micro software bundles everything."
"The graphical user interface is simple, making it easy to navigate without the need for additional training or complex documentation."
"Its threat-hunting capabilities and the information about the known threats are the most available features. It can easily catch any threat in our environment."
"It's easier to integrate Apex One than Kaspersky. It also performs well, and the customer feedback has been positive."
"The end user perspective is very good because the solution isn't complex to learn and support is readily available."
"The solution should address emerging threats like SQL injection."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The SIEM could be improved."
"Making the portal mobile friendly would be helpful when I am out of office."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"It would be better if it was easier to administer Apex One."
"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers."
"The integration could improve in this solution."
"One of Trend Micro's weaknesses is its high resource utilization."
"We have to manually log in to the machines and give them an update command."
"We have received many complaints about how slow the system is on the first day of implementation."
"I would like to see the initial setup simplified to make it less complicated, and the price reduced."
"Trend Micro Apex One should have a DLP (Data loss prevention) module."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews. BigFix is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our BigFix vs. Trend Micro Apex One report.
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