We performed a comparison between Microsoft Bitlocker and Symantec Endpoint Encryption based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Microsoft Bitlocker seems to be a superior solution. All other things being more or less equal, half of Symantec Endpoint Encryption reviewers found Symantec Endpoint Encryption to be difficult to deploy. Additionally, users of Symantec Endpoint Encryption find it difficult to upgrade. Finally, Symantec Endpoint Encryption’s users are not impressed with its technical support.
"Integration with System Center Configuration Manager (C: and D: logical drives are encrypted before installing Windows via SCCM)."
"The best thing about it is the encryption type and the way it requires TPM when someone tries to access the drive."
"The most valuable feature of this solution is the protection and ease of use."
"One significant aspect is that without the BitLocker key, you can't log in to the user's laptop. I appreciate the capability to encrypt the user's hard drive, ensuring access only with the recovery key. In an enterprise setup, we store all BitLocker keys on our server. So, whenever a user attempts to log in, the architecture authenticates with the key. This ensures that our data is secure. Even if the user's laptop is lost, we have confidence that the data remains inaccessible. So far, our user data is well-protected."
"The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
"I like BitLocker because it gives us strong encryption to protect our data."
"Technical support is excellent."
"It's my understanding that the initial setup is straightforward."
"The management console gives us the ability to quickly control who sees what, ensures we are on the latest version, and up-to-date."
"I like the solution for its encryption."
"I like the management aspect of this solution. You don't want to have end-users tweak or set it themselves, so the fact that you could do it from a central point helped us a lot."
"We use it for protecting accounts, which is its most valuable feature."
"The solution’s installation was easy."
"It is stable."
"It is fairly stable."
"We can extend it to all of the critical endpoints and the servers, and we can ensure the confidentiality of the data."
"It needs a management console."
"User profiles can be improved so that people can create their own passwords. It has one password per machine, which is a problem. We would prefer each user to have his or her own boot password. Each user can have a username and password or biometrics, such as fingerprints and iris scanner, integrated into the boot process, but I really can't see that coming anytime soon, if ever."
"I often have to make multiple attempts to log in."
"The implementation of BitLocker is not simple. There are many prerequisites and hours of study and testing."
"If integration with Active Directory are not mandatory for him, I think that there are many other solutions in the market that equal or are much stronger than Microsoft."
"The pricing should be improved."
"I would recommend BitLocker only because of the economic side, not the technical side. If the features were included in the already existing licenses I would use it. If not, I would recommend other products."
"Technical support has not been very good."
"They have too high of a price tag. That's why they're losing the market share."
"If for example, a user forgets the endpoint key, they cannot access their data. We need a support team that is a single point of contact for the IT entity to be trained and to have documentation for troubleshooting and managing the solution."
"It's a bit difficult to get good support. Their response times are really bad."
"The solution does slow down the device a little bit, once it's installed."
"The agent can be improved on the solution. Right now, we have an Endpoint Protection agent as well as an encryption agent and another for the DLVs and other services. We would prefer a single agent for the entire product."
"I do not find the environment to be very user-friendly."
"Its remote deployment should be improved. Currently, there is no remote deployment for Symantec Endpoint Encryption. You have to install it manually. There are some issues with AD integration and the time taken to reflect a password on the Endpoint Encryption Manager when a new user has changed the password, but they are already working on these issues, and these will be resolved in the next release."
"There are other solutions in the market that have new features. The feature could improve."
Microsoft BitLocker is ranked 1st in Endpoint Encryption with 59 reviews while Symantec Endpoint Encryption is ranked 7th in Endpoint Encryption with 34 reviews. Microsoft BitLocker is rated 8.2, while Symantec Endpoint Encryption is rated 7.6. The top reviewer of Microsoft BitLocker writes "User-friendly, easy to set up, and offers real-time machine status updates". On the other hand, the top reviewer of Symantec Endpoint Encryption writes "Provides a centralized management console and a straightforward initial setup process ". Microsoft BitLocker is most compared with ESET Endpoint Encryption, McAfee Complete Data Protection, Trend Micro Endpoint Encryption, WinMagic SecureDoc and Sophos SafeGuard, whereas Symantec Endpoint Encryption is most compared with McAfee Complete Data Protection, Cisco Secure Endpoint, Digital Guardian, WinMagic SecureDoc and ESET Endpoint Encryption. See our Microsoft BitLocker vs. Symantec Endpoint Encryption report.
See our list of best Endpoint Encryption vendors.
We monitor all Endpoint Encryption reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.