We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It automates a completely manual, complicated process."
"Agility is most valuable because we can develop so much faster than other tools. We can make requirements, develop, and go out to production much faster. So, agility in the software cycle is most valuable."
"Great software for managing my business. I think this is the best business process management software."
"In Bizagi, all of the features are valuable."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"The product allowed users to connect with flow chart elements with ease."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"IBM BPM is both scalable and stable."
"This solution is very stable."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"We are implementing the tool to triple our monthly transaction volume."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"The performance is fine."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"The product must make automation easier."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"Difficult to export in formats other than PDF."
"Bizagi allows for automation, but it's very complicated."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"The pricing is a little bit high. It's gone up in cost."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"I would like to see a lot more case studies."
"It needs more customization. We like to customize the screens to show more things related to our company."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"Importing and exporting between multiple environments is more difficult with other tools."
"New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM and Appian. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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