We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The free online Help and E-Learning is very strong."
"I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"The solution's simulation capabilities are the most valuable aspects."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"Its most valuable features are usability and integration with other IBM products."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"We can scale by increasing the infrastructure which is currently running."
"The reach with Integration Adapters and support for adding custom Java code are valuable features."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"One thing that I love about them is that they make it easier to integrate with other systems, especially with the use of smaller files."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"It is difficult to drive ROI on types of processes involving complex business rules."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"I'm not really satisfied with the reporting aspect."
"Cloud support for their process mapping tool could be better. To map all your processes in any way and call your data, you need to download their on-premise setup or their desktop setup. Cloud support for process mapping is limited, and they should work on that."
"The on-premise software has some bugs."
"It would be helpful if they added some extra features in the next update."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"There is room for improvement in the stability."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"The cost of the solution has room for improvement."
"I'd like the tool to be more flexible."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
"I would like to see the solution be able to interact with other customer software solutions."
"Better integration with other products in the automation suite."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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