We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product enables the users to automate the processes and provides a good user experience."
"Very user friendly and a professional solution."
"The amount of control that this solution provides is great."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature."
"This solution is easy to use and it is a good tool for process modeling."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"The user interface is pretty good."
"It's a solid product. It covers most of the pain points for clients."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"IBM BPM's most valuable features are its speed in implementing and providing any changes."
"The solution is stable."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"The Process Designer is good. We like how we can drag and drop and link the processes up, that works out great for us."
"We like that it does not require a lot of hours to train our people."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"It needs an easier setup for the Bizagi Engine."
"They should improve the migration process between major versions, from version 9 to 10, we had to redo our implementation."
"I would like to see more in terms of analytics and better reporting."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"From a developer's point of view, an improvement in the layout would make the UI better."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"The solution was very limited."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"We still have a couple of issues that we are working on right now with stability. Mostly on the configuration side of the tool, and it has been about a month that we have been working to stabilize the platform."
"The initial setup was complex."
"UI is an area with a shortcoming that needs improvement."
"Importing and exporting between multiple environments is more difficult with other tools."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"It needs more customization. We like to customize the screens to show more things related to our company."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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