We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's simulation capabilities are the most valuable aspects."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The initial setup is super simple."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"The most beneficial features of Bizagi for our business processes are its seamless connectivity between process elements and its ability to automate tasks and perform simulations."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"We are receiving good assistance from the technical support."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"This solution is very stable."
"This tool is very useful when it comes to enterprise-grade automation and governmental processes for the security aspects, performance, and reliability."
"It has an elaborated way to explore the IBM BPM processes."
"It makes the company business processes work more efficiently."
"The solution is stable."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"I would like to see more in terms of analytics and better reporting."
"The product must make automation easier."
"The tool is expensive and it should improve its pricing."
"The open source version lacks the option to publish."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"IBM BPM is stable, but sometimes there are issues with the server."
"The pricing is a little bit high. It's gone up in cost."
"They should incorporate an API gateway functionality within it to simplify integrations."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The user experience, while it has improved, should continue to improve."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"The configuration is not that easy, and the initial deployment took three months."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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