We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Very, very stable."
"The tool helps to improve business processes and have better KPIs. Also, it is easy to use. Our developers find it easy to learn."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"This solution is easy to use and it is a good tool for process modeling."
"The product allowed users to connect with flow chart elements with ease."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"I like the APIs and the BPM coach is a good tool. But if I had to pick one, it would be the API."
"IBM BPM is stable."
"It provides value and simplifies processes."
"The solution is stable."
"The most valuable feature for the organization is the Document Store."
"This product does the job in terms of executing the workflow."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"From a developer's point of view, an improvement in the layout would make the UI better."
"It would be helpful if they added some extra features in the next update."
"The open source version lacks the option to publish."
"Bizagi allows for automation, but it's very complicated."
"Difficult to export in formats other than PDF."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"If the processing gets better, it would be more efficient."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 6th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, IBM Business Automation Workflow, Pega BPM and Appian. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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