We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"This solution is easy to use and it is a good tool for process modeling."
"Great mapping feature that's easy to use."
"The most valuable feature is the simulation."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Compliance with the BPMN 2.0 standard."
"We use it for automating certain processes which previously took a lot of time for agents to set up different products for customers. They would have to enter a lot of different systems. This has now mostly been automated."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"Good user interface and good add option."
"We are implementing the tool to triple our monthly transaction volume."
"The most valuable features come in the bundle, the design process, creating services, creating BPDs, creating coaches, and UI/UX."
"We have automated processes with IBM BPM and DocuSign. Its valuable features include low-code, timer, etc. It makes it simple to implement the products. We generate reports using the solution."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"The free version could be better. Some of the templates and all the functionalities aren't available in the free version. I've been trying to check some maps, for example, organizational maps or a model on organization hierarchy. Apparently, there seems to be no template. You have to create your own. I am not sure if there are templates, but I've not really seen any. I think that there's room for improvement."
"There could be more documentation."
"In terms of what needs improvement, the costs can be lowered."
"I'm not really satisfied with the reporting aspect."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"Can be difficult for new users."
"The on-premise software has some bugs."
"The interface is limited and should improve in the future."
"If the processing gets better, it would be more efficient."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"We need process monitoring. It is somewhat complex to monitor all the processes which work."
"There is room for improvement in the stability."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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