We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's simulation capabilities are the most valuable aspects."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The most valuable feature is the simulation."
"The free online Help and E-Learning is very strong."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"Bizagi is a very useful tool because it does not require you to program. The user logic is very easy to understand even for people who are not engineers or developers."
"Bizagi is simple. It's simple to learn."
"The most valuable feature is the organizational modeling capability."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"With the tester coach wherein you can interact with the interface while you're designing the process."
"They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"IBM BPM should become cloud-native. It should also add a cloud deployment feature."
"The solution is stable."
"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"Stability-wise, I rate the solution a ten out of ten."
"The solution was very limited."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"It is difficult to drive ROI on types of processes involving complex business rules."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"It works slowly on the cloud, sometimes."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"The front end is not customised for a good user experience."
"I would like to see the solution be able to interact with other customer software solutions."
"The initial setup process is complex for basic users."
"When you have to integrate files for enterprise applications."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"Except for the Lucene the index - we had a couple of issues in the Process Portal where the Lucene index went out of sync, and we had to work at least 15 - 20 hours to have it back in sync with the database."
"The user experience, while it has improved, should continue to improve."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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