We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The user logic is very easy to understand, even for people who are not engineers nor developers."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The amount of control that this solution provides is great."
"The solution offers a free version of their product."
"The product enables the users to automate the processes and provides a good user experience."
"It's a solid product. It covers most of the pain points for clients."
"The process creation."
"We like that it does not require a lot of hours to train our people."
"Our customers use the solution as a workflow platform to manage their processes."
"The solution is stable."
"It is a stale solution."
"Its dashboard is easy to use and very good. It allows us to customize."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"Bizagi allows for automation, but it's very complicated."
"I would like to see the automation process included in the next release."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"I'm not really satisfied with the reporting aspect."
"Also, the tool sometimes feels not so mature when we find random deploy errors from testing to production environment."
"The open source version lacks the option to publish."
"The performance could use improvement. We couldn't connect the processes to on one file. The performance is an issue for us."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"Could increase vulnerability and security patches to make it more robust."
"I have an interest around the robotic piece, and integrating that with the processes. I think that is certainly a good direction to be going."
"The price and the overall installation process could be improved."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"We have been experiencing bad performance and instability."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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