We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"One of the features I like is that when drawing any task, when putting a task on the process model canvas, I can simply click on it and see the other task icons for that task. It's just one quick, simple, straightforward connectivity from task to task."
"The product allowed users to connect with flow chart elements with ease."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"The product enables the users to automate the processes and provides a good user experience."
"We like that it does not require a lot of hours to train our people."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"The functionality to design UI to be responsive and can run on multiple devices."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"I'm not really satisfied with the reporting aspect."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"Bizagi allows for automation, but it's very complicated."
"One part of the university has changed its regular desktops to Linux. This is a weak point because Bizagi doesn't run on Linux. I would like the opportunity to run the software inside of Linux."
"The product must make automation easier."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"The product used to have a simulation feature, which I had used quite often. However, it's since been discontinued. It might have originally been a paid feature. It would be nice if they could bring it back and offer it for free."
"The front end is not customised for a good user experience."
"IBM BPM can improve the dashboards and reports. It only has two dashboards, and reporting is very difficult to build."
"From the testing perspective and minor enhancements perspective, customization is something that is a little tedious as compared to new tools. In addition, various open-source tools that are available are not working with IBM BPM."
"Integration with web services, especially in the standard version of the product."
"The options for customization could be improved. More customization using your own code would be beneficial."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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