We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The API is pretty straightforward."
"In Bizagi, all of the features are valuable."
"The most valuable feature is the organizational modeling capability."
"Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process."
"The visualizations and attachments provided by the product are valuable."
"The main feature of Bizagi is the speed to which we can automate processes and how we can modify them without a strong impact on the end users."
"I like the integration part, and I also like how they use the database, such as the data when they implement all the data side, and how you can easily integrate it with their widgets."
"The solution's simulation capabilities are the most valuable aspects."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"This solution is very stable."
"It has an elaborated way to explore the IBM BPM processes."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"With the Process Center, I can go to one place and view what all the environments are doing."
"We are implementing the tool to triple our monthly transaction volume."
"By automating several tasks, we have already reduced a lot of work for the business."
"The integration and design are valuable features."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"I would like to see more in terms of analytics and better reporting."
"I would like to see the automation process included in the next release."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"We would like better performance and more visibility on each step of the tool."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"They should incorporate an API gateway functionality within it to simplify integrations."
"IBM BPM needs to have a better and modified interface."
"When you have to integrate files for enterprise applications."
"I would like to see the solution be able to interact with other customer software solutions."
"There is room for improvement in the stability."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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