We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Great mapping feature that's easy to use."
"The initial setup is super simple."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"The free online Help and E-Learning is very strong."
"The most valuable feature is the organizational modeling capability."
"Very user friendly and a professional solution."
"We use the solution to develop and deliver products."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"We are implementing the tool to triple our monthly transaction volume."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"Technical support is pleasant to work with and always available."
"It helps improve your process through continual measurement."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"Enhancing data generation methods for easier printing and refining the file attachment and user interface to optimize usability."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"It works slowly on the cloud, sometimes."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"I would like to see more in terms of analytics and better reporting."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"Performance on large scale requirements could also be improved."
"It needs more customization. We like to customize the screens to show more things related to our company."
"The analysis reports could be much better."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"I would like to see a lot more case studies."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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