We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. Bizagi is very fast in responding to and fixing the issues."
"The natural notation is the best feature of Bizagi because it makes it compatible with other products."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"The solution's simulation capabilities are the most valuable aspects."
"Business process modelling and simulation."
"Bizagi is really great for beginners because it's user-friendly and you can learn in it quickly, whereas other similar software are harder."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. Its speed is very good, and it is also stable and easy to deploy."
"This product does the job in terms of executing the workflow."
"Technical support is pleasant to work with and always available."
"IBM BPM is easy to deploy."
"We use the solution to develop and deliver products."
"We can scale by increasing the infrastructure which is currently running."
"It is being able to see the process, and understanding what the process is versus having to bury it in code somewhere."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"We like that it does not require a lot of hours to train our people."
"From a developer's point of view, an improvement in the layout would make the UI better."
"It works slowly on the cloud, sometimes."
"One of the features which could be improved is machine learning. Even though this product has been working on this topic, we can see that it still requires improvement."
"The product must make automation easier."
"The solution needs to make it easier to use RPA products on it. They may need an RPA specific interface. It would be better than having to make an RPA tool to use for viewing. Most of our work is about making RPA tools with the Bizagi, not using Bizagi itself."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"It should provide the ability to create a simple application. It can be used for database modeling diagrams and forms, but it should also support CRUD, that is, create, read, update and delete."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"Some of the features are not enough for my business. We need to build custom user management for the many end users affected by BPM."
"The analysis reports could be much better."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"UI is an area with a shortcoming that needs improvement."
"Integration with web services, especially in the standard version of the product."
"Stability wavers. We have some opportunities for improvement in this space, especially as we approach our target volume of a million transactions a day. It is tough, because it is not necessarily the product. It is more around the platform and infrastructure to support it, so the connectivity to the database, web sessions, and reverse proxies in front of that."
"It is not user-friendly."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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