We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface is pretty good."
"The solution offers a free version of their product."
"The solution's simulation capabilities are the most valuable aspects."
"I find Bizagi so user friendly. I also think that its modeling abilities are great and it's easy to teach them to new users."
"The visualizations and attachments provided by the product are valuable."
"What I find most valuable is the flexibility, I find it very easy to use and very flexible for my purpose. I can use it without any particular problem, and it's very intuitive and easy to understand."
"Your team can work on it having basic training about databases and BPM modeling."
"The free online Help and E-Learning is very strong."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"We are receiving good assistance from the technical support."
"Scalability is good. In the time that I have been there, we have added more JVMs to help with the increased workload, so it does scale."
"IBM BPM is easy to deploy."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"We like that it does not require a lot of hours to train our people."
"Our customers use the solution as a workflow platform to manage their processes."
"Technical support is pleasant to work with and always available."
"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"Can be difficult for new users."
"Bizagi could be improved by more automation and machine learning. Now that I'm learning more about data analyzers, I'm realizing that many people have problems with data and how to understand them."
"I think that they could improve their update process. Some of the process mining techniques could be added to Bizagi. I think that they can improve their simulation abilities to include more elements of the BPMN."
"Agriculture, Industry."
"The solution's interface could be a bit more user-friendly and I would like to see more integrations with other Office products, not just Office 365."
"It needs an easier setup for the Bizagi Engine."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"We have had to use Mule as an alternative integration tool because it is more flexible than IBM BPM."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"Importing and exporting between multiple environments is more difficult with other tools."
"There needs to be better documentation for IBM BPM in a central place. There is not any standard documentation for each component available and has been a barrier for developers."
"It's a bit technical, related to the instance of migrations. It's a tough thing to handle, in every new release, in every upgrade, that we have to do things in the applications or in the product. I think IBM is working on it but I know there are a lot of requests coming in from different organizations on this."
"We have been experiencing bad performance and instability."
"The business would like to use the product with a lot less IT and equipment involvement."
"I would say the scalability is very good but it's not perfect. It is much more scalable than it has been in the past but... it does require some work to keep it stable. So that is an area that should be improved."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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