We performed a comparison between Bizagi and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a free solution that allows us to create quality visualizations for our company."
"The initial setup is super simple."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"The product has a comfortable GUI and a good environment for users."
"Very user friendly and a professional solution."
"The product enables the users to automate the processes and provides a good user experience."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"This solution is easy to use and it is a good tool for process modeling."
"We are implementing the tool to triple our monthly transaction volume."
"It provides value and simplifies processes."
"By automating several tasks, we have already reduced a lot of work for the business."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"Automation is the most valuable feature of IBM BPM."
"Its most valuable features are usability and integration with other IBM products."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"Automating the whole workflow process to give our data steward the ability to take actions rapidly, and making sure we have all the data synced within the different platforms that we are using."
"It is difficult to drive ROI on types of processes involving complex business rules."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"The gateway through which it connects with other vendors, specifically RPA vendors, is one aspect that could be improved."
"Its price can be improved. The price is high for the application as well as for maintaining and developing applications. When you develop, for example, a BPM, you need to pay a lot for Bizagi."
"The technical support is not fast enough and should be improved."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"The solution was very limited."
"I don't know if it's a problem with my operating system or a Bizagi problem, but many times I see that when I try to connect different activities, they show up as not connected."
"We would like better performance and more visibility on each step of the tool."
"All our clients are changing to microservice and cloud service. However, BPM does not have a solution for microservice and cloud service."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"I would like to see the solution be able to interact with other customer software solutions."
"Integration with web services, especially in the standard version of the product."
"When you have to integrate files for enterprise applications."
"The business would like to use the product with a lot less IT and equipment involvement."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Bizagi is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Bizagi is most compared with Camunda, Visio, Bonita and Microsoft Power Apps, whereas IBM BPM is most compared with Camunda, Appian, Pega BPM and IBM Business Automation Workflow. See our Bizagi vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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